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e-District Project

TABLE OF CONTENTS

A. Introduction

National eGovernance Plan (NeGP) was approved by the Government of India in May 2006, with the following vision:
“Make all Government Services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency and reliability of such services at affordable costs to realise the basic needs of the common man”.
 
e-District is one of the 31 MMPs under NeGP, with the Department of Electronics and Information Technology (DeitY), Government of India (GoI) as the nodal department, to be implemented by State Government or their designated agencies. This MMP aims at electronic delivery of identified high volume citizen centric services, at district and sub-district level, those are not part of any other MMP. e-District project involves integrated and seamless delivery of citizen services by district administration through automation of workflow, back end digitization, integration and process redesigning across participating sections/departments for providing services in a most efficient manner to the citizens. 
 
The project aims at providing support to the basic administrative unit i.e. "District Administration" to enable content development of G2C services, which would optimally leverage and utilize the three infrastructure pillars, SWAN for connectivity, SDC for secure and fail safe data storage and CSCs as the primary front-ends for service delivery to deliver services to the citizens at their doorstep.
 
The MMP envisages leveraging and utilizing the four pillars of IT/e-infrastructure namely, State Data Centers (SDCs), State Wide Area Network (SWANs), State Service Delivery Gateways (SSDGs) and Common Service Centers (CSCs), optimally to deliver public services electronically to citizens at their door steps
 
The broad objectives of the project include: 
  • Undertake backend computerisation of district and tehsil level offices to ensure electronic delivery of high volume citizen centric services at the district level. 
  • Efficient delivery of services with improved service levels by undertaking extensive Business Process Re-engineering (BPR) of identified services. 
  • Extensive capacity building and training of field level functionaries to ensure smooth migration to electronic delivery of e-district services and phasing out manual delivery of services. 
  • Delivery of services through CSCs by leveraging the common infrastructure of SWAN, SDC, and SSDG. 
  • Delivery of all public services at district/ sub district level in electronic form through state portals by using the SSDG.
  • Providing easy, anywhere and anytime access to government services (both information & transactional) to ensure reliability, efficiency, transparency and accountability.
  • Reducing number of visits of citizens to a government office / department for availing the services and thereby eliminating harassment.
  • Reducing administrative burden and service fulfilment time and costs for the government, citizens & businesses.
  • Reducing direct interaction of citizen with the government and encourage „e‟-interaction and efficient communication through portal. 
     
The broad outcomes envisaged from the project are:
  • Enhanced e-Governance Infrastructure
  • Augmented capacities of District staff
  • Efficient service delivery mechanism
  • Delivery of selected services to the citizen through CSC / e-Mitra centre
  • Complete work flow automation of selected service
  • Networking of Government department / offices
  • Interlinked services and reuse of available resources
  • Opportunity to strengthen decentralized & participatory Planning
  • Better services to citizen
  • Generation of an efficient MIS for better decision making
  • Faster retrieving of the records due to computerized records
  • e-District model based on sustainable operations
  • Improvement in efficiency of the employees and reduction in workload
     

B. List of Services

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The project would be rolled out in the entire State with a total service basket of 115 services (including 20 Services of Pilot) divided among 25 service categories. Category wise detailed list of the services identified for the e-District State wide Roll out project is as:

Srl
 
Service Category / Department
 
Service
 
Covered under Application
1.                    
Administrative Reforms
 
1.      Sugam - Grievance Redressal
 
 
SSDG Application / e-Sugam
 
2.     
 
Agriculture
 
 
2.      Advisory Services for Farmers and FAQ
 
 
SSDG Application
 
 
3.      Drips, Farm Ponds, Diggi, Pipelines and Sprinklers
 
 
SSDG Application
 
 
4.      Agriculture Implements
 
 
SSDG Application
 
 
5.      Input Licenses for Seeds / Fertilizers / Pesticides
 
 
SSDG Application
 
 
6.      Girl Education Scholarship
 
 
SSDG Application
 
 
7.      Crop/Weather Insurance
 
 
SSDG Application
 
3.     
 
Collectorate
 
 
8.      Application for Arms License
 
 
Centralized Arms Licenses Management System (CALMS)
 
 
9.      Renewal of Arms Licenses
 
 
Centralized Arms Licenses Management System (CALMS)
 
4.     
 
Compensation/relief
 
 
10. Against Accident
 
 
e-District Pilot
 
 
11. Financial relief in event of Fire caused by natural event
 
 
e-District Pilot
 
 
12. Relief from CM Relief Fund in case of accident/death
 
 
e-District Pilot
 
5.     
 
Department of Labor
 
 
13. Cess assessment under BOCW
 
 
Labour Department Application
 
 
14. Work flow for cases under Industrial disputes, quasi judicial claims, prosecution sanction and recovery
 
 
Labour Department Application
 
 
15. Activities taken up for preparation of Monthly and Annual Progress reports
 
 
Labour Department Application
 
 
16. Activities taken up for preparation of reports to be submitted to other departments
 
 
Labour Department Application
 
 
17. Registration and Renewal of registration of Beneficiaries
 
 
Labour Department Application
 
 
18. Complaint filling by citizens for settlement of disputes
 
 
Labour Department Application
 
 
19. Registration of Establishments / Organisations under Shops and Commercial Establishments Act, Building and Other Construction Workers Act, The Contract Labour Act, The Beedi and Cigar Workers Act, Trade Union Act, The Motor and Transport Workers Act, Inter State Migrant Workmen Act.
 
 
Labour Department Application
 
 
20. Renewal of registration of establishment / organization/Trade union
 
 
Labour Department Application
 
 
21. Licensing and renewal of license of contractors
 
 
Labour Department Application
 
 
22. Payment of Cess by establishments
 
 
Labour Department Application
 
 
23. Filling of annual / semi annual returns
 
 
Labour Department Application
 
 
24. Filling in of complaints for claims and settlement of disputes
 
 
Labour Department Application
 
 
25. Certification of standing orders
 
 
Labour Department Application
 
 
26. Inspections carried out
 
 
Labour Department Application
 
 
27. Tracking Court Case Proceedings in labour Court
 
 
Labour Department Application
 
6.     
 
Election Department
 
 
28. Registration as a voter
 
 
Election Department application
 
7.     
 
Employment
 
 
29. Registration
 
 
e-District Pilot/SSDG
 
 
30. Cancellation
 
 
e-District Pilot
 
 
31. Modification
 
 
e-District Pilot
 
8.     
 
Energy
 
 
32. Electric Connection (Commercial, Domestic)
 
 
SSDG Application
 
 
33. Correction in Electric bill
 
 
SSDG Application
 
 
34. Replacement of meter
 
 
SSDG Application
 
9.     
 
Horticulture
 
 
35. Establishment of New Fruit Orchards under NHM/RKVY
 
 
SSDG Application
 
 
36. Creation of Water Resources (Water Harvesting Structures) under NHM/RKVY
 
 
SSDG Application
 
 
37. Green House/Shade Net House establishment under NHM/RKVY
 
 
SSDG Application
 
 
38. Nursery/Cold Storage/Pack House/Seed Infrastructure/Vegetable Seed Production and other project based activities under NHM/RKVY
 
 
SSDG Application
 
 
39. Medicinal Plant Cultivation under National Mission for Medical Plants
 
 
SSDG Application
 
 
40. Organic Farming/Vermi Compost Unit/Certification
 
 
SSDG Application
 
 
41. Drip Irrigation/Sprinkler Irrigation under MIS
 
 
SSDG Application
 
10. 
 
Medical & Health
 
 
42. Different types of Licenses
 
 
SSDG Application
 
11. 
 
Miscellaneous
 
 
43. Solvency
 
 
e-Mitra / e-District Pilot
 
 
44. Birth
 
 
e-Mitra / e-District Pilot
 
 
45. Death
 
 
e-Mitra / e-District Pilot
 
 
46. Marriage Registration & Certification
 
 
e-Nagarmitra Application
 
 
47. Belonging to Minority Certificate
 
 
New Service
 
 
48. Application under RTI
 
 
e-District Pilot
 
 
49. Domicile
 
 
e-Mitra / e-District Pilot
 
 
50. Caste
 
 
e-Mitra / e-District Pilot
 
 
51. Application for recruitment
 
 
e-Mitra / RPSC Portal
 
12. 
 
Public Distribution System
 
 
52. New Ration Card Registration
 
 
NIC’s Application
 
 
53. Change of address
 
 
NIC’s Application
 
 
54. Addition of members
 
 
NIC’s Application
 
 
55. Issue of duplicates
 
 
NIC’s Application
 
13. 
 
Revenue
 
 
56. Payment of Govt. Dues
 
 
e-District Pilot
 
 
57. Status Tracking of Recovery Certificate
 
 
e-District Pilot
 
 
58. Copy of RoR
 
 
Apna Khata
 
 
59. Land Conversion
 
 
e-District Pilot
 
 
60. Seema Gyan/Patthar Gadi
 
 
e-District Pilot
 
 
61. Tree Cutting
 
 
e-District Pilot
 
14. 
 
Revenue Court
 
 
62. Copy of Final Order
 
 
e-District Pilot
 
 
63. Daily Cause List
 
 
e-District Pilot
 
 
64. Filing of Misc. Applications
 
 
New Service
 
 
65. Status of execution of orders
 
 
New Service
 
 
66. Status Tracking
 
 
e-District Pilot
 
15. 
 
Rural Development
 
 
67. Registration under NREGA
 
 
SSDG Application
 
 
68. Work allotment under NREGA
 
 
SSDG Application
 
 
69. Indira Awaas Yojana (IAY)
 
 
SSDG Application
 
16. 
 
SIPF
 
 
70. State Insurance -Loan
 
 
SIPF Application
 
 
71. GPF-Final withdrawals
 
 
SIPF Application
 
 
72. Student Safety Scheme-claim
 
 
SIPF Application
 
17. 
 
Social Justice
 
 
73. Panna Dhai
 
 
SSDG Application
 
 
74. Widow's Daughter Marriage Aid
 
 
SSDG Application
 
 
75. Sahyog Yojana
 
 
SSDG Application
 
 
76. Handicap/Disability Certificate
 
 
SSDG Application
 
 
77. Indira gandhi pension services
 
 
SSDG Application
 
 
78. Post-metric scholarship to SC / ST / OBC / SBC
 
 
SSDG Application
 
 
79. ANUPRATI Scheme
 
 
SSDG Application
 
 
80. Palanhar Scheme
 
 
SSDG Application
 
 
81. Assistance for Atrocity Victims
 
 
SSDG Application
 
 
82. Old age
 
 
NIC’s Application
 
 
83. Widow
 
 
NIC’s Application
 
 
84. Handicap
 
 
NIC’s Application
 
 
85. Destitute  
 
 
NIC’s Application
 
 
86. Registration for Government and Aided Hostels
 
 
Social Justice application
 
 
87. Registration for Resident Schools
 
 
Social Justice application
 
 
88. Registration for Grants given under Anuprati Scheme
 
 
Social Justice application
 
 
89. Registration for Grants given under the ‘Dr. Savita Ambedkar Inter Caste Marriage Scheme’
 
 
Social Justice application
 
 
90. Registration for Grants under Sahyog Scheme
 
 
Social Justice application
 
 
91. Registration for Grants given under Palanhaar Scheme
 
 
Social Justice application
 
 
92. Registration for Astha Card
 
 
Social Justice application
 
 
93. Registration for Vishwas Scheme
 
 
Social Justice application
 
 
94. Registration for Grants given for the marriage ceremony of daughters of widows
 
 
Social Justice application
 
 
95. Scalability to extend services  any new Grants declared by GoI or State Government in future
 
 
Social Justice application
 
 
96. Monitoring of complete Grants Management Life cycle right from Pre sanction  to final utilization
 
 
Social Justice application
 
 
97. Sanctioning & Monitoring of NGOs for the Disabled Section, Old Aged Section, Children Section and Drug Abuse Section
 
 
Social Justice application
 
 
98. Monitoring of Residential Schools and Hostels by the Head Office
 
 
Social Justice application
 
 
99. System for Resolving Disputes at the District/ Regional Level
 
 
Social Justice application
 
 
100.      Computerization of Monthly Reports 
 
 
a.      obtained from District Offices to prepare 
 
 
b.      the Annual Progress Reports
 
 
Social Justice application
 
18. 
 
Transport Department
 
 
101.      Application for Learners' License
 
 
SARTHI
 
19. 
 
Utility Bills and B-2-C Services
 
 
102.      Electricity Bill
 
 
SSDG Application / e-Mitra
 
 
103.      Water Bill
 
 
SSDG Application / e-Mitra
 
 
104.      BSNL STD PCO bills
 
 
SSDG Application / e-Mitra
 
 
105.      Land Line Bills
 
 
SSDG Application / e-Mitra
 
 
106.      Mobile Bills
 
 
SSDG Application / e-Mitra
 
 
107.      New ICICI Pru Life Insurance Policy
 
 
SSDG Application / e-Mitra
 
 
108.      Renewal of ICICI Pru Life Insurance
 
 
SSDG Application / e-Mitra
 
 
109.      ICICI Prudential Life Insurance FOS
 
 
SSDG Application / e-Mitra
 
20. 
 
Police
 
 
110.      Application for Tenant Verification
 
 
Police Application
 
21. 
 
111.      Application for Servant Verification
 
 
Police Application
 
22. 
 
112.      Application for Police Verification
 
 
Police Application
 
23. 
 
College Education
 
 
113.      Application by students for admission to courses of government colleges
 
 
College Education Application
 
24. 
 
RSRTC
 
 
114.      RSRTC bus ticketing
 
 
25. 
 
Certificate
 
 
115.      Minority Certificate
 
 

C. Activities Completed So Far

 

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RajCOMP is a State Designated Agency (SDA) for implementation of eDistrict Project in Rajasthan. Activities, which have been completed so far, include:

  • Consultant for Pilot Selected (M/s PricewaterhouseCoopers)
  • System Integrator for Pilot Selected (M/s Hewlett Packard)
  • AS IS Assessment of Identified services for Pilot Completed
  • TO BE & Functional Requirement Specification (FRS) Report for Identified Services Finalized
  • Hardware installed at State Data Centre
  • 4 Services soft launched in the Pilot Districts on 1st Oct 2013
  • Consultant for State wide Rollout Selected (M/s PricewaterhouseCoopers)
  • System Integrator for State-wide Rollout Selected (M/s Aurionpro Solutions Ltd.)
  • Service Basket & Responsibility Matrix Approved by Apex Committee

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  • User Acceptance Test by concerned & Third Party Audit by STQC for Developed e-District Application
  • Training to all stakeholders/users of the e-District Application
  • Closure Report by Consultant on e-District Pilot Project implemented in Ajmer & Jodhpur 
  • Procurement, Supply and Installation of Hardware, Data Digitization, Training and Hiring of e-District Managers at District Level by SI
  • Replication of the e-District Application Developed under Pilot with necessary addition / modification / link to other application according to requirement of services identified under e-District Statewide Rollout  
  • Operation & Maintenance

E. Fund Utilization

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Amount of 130.81 Lacs in the Pilot and 404.56.00 Lacs in the State wide Rollout of the e-District Project has been utilized till 30th Sep 2013.
 

 

Page Last Updated : 04/03/2014