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Common Service Center (CSC)

Common Service Center (CSC)

(http://cscmis.emitra.gov.in, www.emitra.gov.in)

  • Introduction
  • Activities Completed so Far
    1. Institutional Framework of CSC in Rajasthan
    2. Setting up of services delivery portal
    3. Setting up of a robust monitoring mechanism
    4. Preparation of training material for VLEs
    5. Digital Certificates
    6. Integration of G2C e-Mitra portal with B2C portals of SCAs
    7. Integration with Payment Gateway Aggregator
    8. Integration of Online Fund Transfer Module with eMitra
    9. Integration of eMitra with CSC SPV portal for prepaid services
       
       
  • Next Steps
    1. Service Basket Enhancement
    2. Publication of bimonthly newsletter
  • Fund Utilization

A. Introduction

The National e-Governance Plan of the Government of India envisions making available all government, social and private sector services in areas of agriculture, health, livelihood, FMCG products, banking and financial services, utility payments etc. at the citizen's doorstep at an affordable cost. Common Service Centers (CSCs) have been conceptualized as the front end service delivery outlets enabling smooth and transparent governance at village level which will provide all government, private and social sector services through a single window. The CSCs are not merely service delivery windows- they are positioned as change agents that will promote rural entrepreneurship, build rural capacities, and enable community participation and effect collective action for social change through a bottom up model which focuses on the rural citizen.

Over 1 lack internet enabled kiosks are being setup under this scheme in rural areas across 6,00,000 villages. One kiosk will serve a cluster of 5-6 villages. A total of 6626 kiosks are to be setup under the scheme in the state of Rajasthan.

 

 

B. Activities Completed so Far

Top

  1. Institutional framework of CSC in Rajasthan
    cs2

    The implementation of CSCs is being done through a public private partnership (PPP) model with the following key players:

    Level 1: A village level entrepreneur (VLE) (loosely analogous to a franchisee) sets up a CSC kiosk in the village to provide services to rural consumers in a cluster of 5-6 surrounding villages.

    The Government of Rajasthan has decided that women will be given priority for selection as VLEs in Rajasthan. At present, 6658 VLEs are providing a basket various B2C and G2C services in all 33 districts of Rajasthan

    Level 2: The Service Center Agency (SCA) (loosely analogous to a franchiser) is the operator which manages; trains and builds the VLE network across the district. An SCA can service one or more districts in a state with one district covering approximately 100-120 CSCs.

    In the seven divisions of the State, four divisions are handled by one SCA while in the remaining three divisions M/s Vakrangee Software Ltd is acting as the SCA.

    Name of SCA Divisions
    M/s Vakrangee Software Ltd Bharatpur, Bikaner, Jodhpur (14 districts)
    M/s CMS Computers Limited, Jaipur Ajmer, Jaipur, Kota, Udaipur (19 districts)

    Level 3: The State Designated Agency (SDA) facilitates the implementation of CSC scheme within the state. It is primarily responsible for providing policy, content, financial and other support to the SCAs in the state. RajCOMP is the SDA for the state of Rajasthan. RajCOMP Info Services Ltd is the SDA for the state of Rajasthan.

    Services provided through CSCs
    G2C Services B2C Service
    • Collection of Dues and monthly instalment of Rajasthan Housing Board (only for Pratapnagar Scheme, Jaipur)
    • Fee collection for all government and PSU recruitments 
    • Admission to course technical courses of all government institutions
    • Online applications and payments for various recruitment exams of RPSC, Rajasthan Police Service, Panchayati Raj, Public Works Department, Forest Department, Jail Department, Rajasthan Medical Health Department, RPET, RMCAAT, Board of Revenue (Patwari) etc; 
    • Online filling of application and fee for answer copies to be shown to candidates (BSER)
    • Payment of Utility Bills (DISCOM/PHED)
    • Online RSRTC  bus ticketing of RSRTC*
    • Payment of various dues/fee of Municipal corporation*
    • Payment of various dues/fee of Rajasthan Housing Board*
    • Application for revaluation of marks for Board of Secondary Education*
    • Application for Ration Card, Caste Certificate, Bonafide Residence Certificate, Birth & Death Certificate*
    • Digitally Signed Copies of Land Records*
    • Access to Land & Revenue Records (ROR)*
    • Sale of Stamp Paper, revenue ticket, deed writing*
    • NREGA Services
    • e-District Services :-This service is related to payment receipt generation on e-Mitra portal & Application submersion on e-District portal for various G2C services & output collection.
    • Affiliation Fee for College (Univ. of Raj.)
    • RIICO Water Bill Jaipur Sitapura(RIICO Sub Division)
    • RIICO Water Bill Jaipur North(RIICO Sub Division)
    • RIICO Water Bill Jaipur South(RIICO Sub Division)
    • Digital Minority
      This service is related to apply for minority certificate.
    • Affiliation Fee for College.
       This service is related to deposit affiliation fee    of University of Rajasthan.
    • MTS Phone/Mobile bill..
       This service is related to deposit outstanding    amount of bill.
    • Deposition of application fees for Recruitment Examination (University of Rajasthan).
    *These services are proposed / running in selective zone/ in process
    • E-Tickets of Railway & Airlines
    • Payment of Land Line & Cell One bills (BSNL)
    • Western Union Money Transfer
    • Bill collection of Airtel, Reliance, Tata Teleservices, Idea
    • Financial & insurance services of ICICI Bank
    • Online PAN Card Applications*
    • Online L.P.G.-Gas Booking*
    • Prepaid Mobile Recharges (Vodafone, Airtel, Idea, BSNL, Reliance, TATA etc.)
    • DTH Recharges (TATA Sky, Big TV, Dish TV etc.)
  2. Setting up of services delivery portal

    www.emitra.gov.in is the portal through which the VLEs provide various G2C and B2C services to the citizens. The portal provides end to end services such as initiation of application for availing services, making payment as well as tracking of application. The portal also provides real time information of all the VLEs who provide services under the project in terms of number of transactions, type of transaction, value of transactions etc at individual as well as aggregated levels. Apart from this portal, the SCA’s have their own portals for delivery of B2C services.

  3. Setting up of a robust monitoring mechanism

    The large number of stakeholders and the vast geographical spread of the project have necessitated the setting up a centralized real time reporting mechanism. http://www.cscmis.emitra.gov.in/ is the portal through which project related MIS reports and documents are made available. It has various modules such as Project Monitoring System, Monitoring of VLEs, MIS for CSC Location, Pendency Report, Grievance Monitoring, Monitoring SCA visits for sensitization activities, Online certification of CSCs, VLE Profiles, Kiosk Connectivity Status, REPs/ MOUs/ Notices/ circulars, Letters, Minutes of meetings, Detail of funds, Account Details.

    The portal allows for real time communication and information sharing among various project stakeholders such as VLEs, SCAs, the District e-Governance Societies of the 33 districts in Rajasthan and the Project monitoring team located at DoIT&C Jaipur.

  4. Preparation of training material for VLEs

    Team has prepared training modules and Guidelines of all newly added services and provide it to all VLs.

  5. Digital Certificates

    Issuance of digitally signed copies of land records is the recent addition to the digitally signed certificate service. Issuance of digitally signed bonafide, caste and solvency certificates is already in full swing all over the State. The concerned government departments such as revenue department, home and social justice department, municipal corporations etc. have issued notifications in this regard. Digitally signed bonafied certificate service – rural has also been initiated and is gradually picking pace. M/s (n) Code Solutions has been empanelled by the department as the vendor for procurement of digitally signed certificate service.

    To make this a success the team is intensively interacting with various departments as well as citizens to ensure acceptability of digitally signed certificates as well as training Government officials on how to digitally sign documents. 

  6. Integration of G2C eMitra portal with B2C portal of SCAs

    In order to provide a unified portal to the VLEs, Integration of G2C eMitra portal is started with B2C portal of M/s CMS Computers.

  7. Integration of Payment Gateway Aggregator with eMitra

    Team has integrated Billdesk Payment Aggregator with service delivery portal. Online payment gateway through net banking and credit card is available.  With the integration of online payment gateway, eMitra now supports online fund transfer between various stakeholders which enables real-time flow of money to destinations accounts, real-time release of credit limit to the kiosk owners/ LSPs/ SCAs and online reports for complete fund flow. This has led to a simpler and transparent accounting process.

  8. Integration with Payment Aggregator for online transfer of funds

    Team has integrated Billdesk Payment Aggregator with service delivery portal. Online payment gateway through net banking and credit card is available.  With the integration of online payment gateway, eMitra now supports online fund transfer between various stakeholders which enables real-time flow of money to destinations accounts, real-time release of credit limit to the kiosk owners/ LSPs/ SCAs and online reports for complete fund flow. This has led to a simpler and transparent accounting process. 

  9. Integration of eMitra with CSC SPV portal for prepaid services

    Long term financial viability of the CSCs can be ensured only by providing a large number of services which they can offer to citizens. BSNL prepaid recharge service is recently added. Besides increasing B2C services, the project team is also in talks with a number of government departments to expand the portfolio of G2C services. Recently added G2C services relate to Election Department, State Service Delivery Gateway (SSDG) and RTI.eMitra portal is integrated with CSC SPV portal to provide various recharge and bill payment services of almost all service providers. Integration of eMitra portal with RGDPS is in progress so that citizens are provided with outlets where they can access the services of 22 departments under a single interface mechanism in the form of the Portal

  10.  Training and Publicity       

    Details of Training Workshops cum Review Meeting
     S.No.
     Date
    Location
    Participants
    Participant’s Profile
    1
    5-Nov-09
    Bharatpur Division
    48-50
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    2
    9-Nov-09
    Jodhpur
    75-85
    As above
    3
    12-Nov-09
    Jaipur
    52-60
    As above
    4
    16-Nov-09
    Kota
    45-50
    As above
    5
    20-Nov-09
    Udaipur
    60-65
    As above
    6
    26-Nov-09
    Ajmer
    50-60
    As above
    7
    2-Dec-09
    Bikaner
    60-65
    As above
    8
    23-Dec-09
    All Districts
     
    PDCOR Staff, PCS staff, DoIT Officers & ACPs
    9
    4-Jun-10
    All Districts
    22
    DoIT Officers, Secretary of IT & C
    MD RajCOMP, Additional Director, SA, ACP, Nodal Officers, Programmer, Consultants of PDCOR
    NALSA, SCA Zoom & CMS
    10
    16-Nov-10
    Jodhpur Division
    60-65
    Secretary of IT & C, Representative of BSNL, M D RajCOMP, Nodal Officer for CSC, Scheme BSNL
    Nodal Officers, Officials of DoIT(District), Manager PCS, Customer Support Engineer
    District and Divisional Coordinators of M/S CMS, Zoom, Two Block Coordinator & 5 VLE’s(from each District) CSC staff of Headquarter
    Chief Chairpersons
    11
    18-Nov-10
    Bharatpur & Ajmer Division
    65-70
    As above
    12
    19-Nov-10
    Jaipur Division
    60-70
    As above
    13
    23-Nov-10
    Udaipur Division
    60-70
    As above
    14
    24-Nov-10
    Kota & Bikaner Division
    60-70
    As above
    15
    9-Feb-11
    All Districts
    50-55
    Secretary of IT & C, District eMitra Officers
    Nodal Officers of all the Districts
    m/s CSC & ZOOM Developers
    System Analyst, ACPs, Programmers, Assistant Programmer, IA
    16
    4-Mar-11
    All Districts
    150 (approx)
    Secretary, IT&C, Representative- RPSC, Nodal Officers (DoIT&C), Nodal Officers (SUGAM), Customer Support Engineer – PCS, All Districts, District and Block Coordinators, SCAs and LSPs, All Districts, Representative, Silver Touch, Jaipur
    17
    7-Apr-11
    Bundi
    55-60 (approx)
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    18
    8-Apr-11
    Sawai Madhopur
    55-60(approx)
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    19
    18-Apr-11
    Ganganagar
    55-60(approx)
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    20
    19-Apr-11
    Hanumangarh
    55-60(approx)
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    21
    20-Apr-11
    Karauli
    55-60(approx)
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    22
    30-Apr-11
    All Districts
    25-30 (approx)
    Informatics Assistant
    23
    May 04, 2011
    Training Programme on Digital Signature
    (Alwar)
    10-15 (approx)
    ADM, Tehsildars and staff of District e-Governance Society, Alwar
    24
    May 09, 11
    Training Programme on Digital Signature
    (Jodhpur)
    08-10 (approx)
    SDM, Tehsildars and staff of District e-Governance Society, Jodhpur ,
    25
    May 10, 11
    Training Programme on Digital Signature
    (Ajmer)
    10-15 (approx)
    ADM, Tehsildars and staff of District e-Governance Society, Ajmer
    26
     
    Bikaner
     
    Nodal Officers, DEGS, Nodal Officers, JVVNL ,AVVNL, Nodal Officers, JdVNL, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    27
    May 23, 11
    Review cum Training Programme (All Districts)
    150 (approx)
    Secretary, IT&C, Secretary, RPSC, Nodal Officers (DoIT&C), Nodal Officers (SUGAM), Customer Support Engineer – PCS, All Districts, District and Block Coordinators, SCAs and LSPs, All Districts, Representative, Silver Touch, Jaipur
    28
    June 8, 11
    Training on Digitally Signed Certificate Service
    (Bhilwara)
    10-15 (approx)
    Tehsildars,  Nodal Officers, DEGS
    29
    June 10, 11
    Training on Digitally Signed Certificate Service
    (Bundi)
    10-15 (approx)
    Nodal Officers, DEGS, VLEs and kiosk owners
    30
    June 17, 11
    Training cum workshop
    15-20 approx
     Nodal Officers, DEGS, VLEs and kiosk owners
    31
    June 23-30, 11
    Training Programme on Digitally signed certificate service, Jaipur
    50-60 approx
    LSPs, Kiosk owners, Nodal officers, DeGS, ACM, Collectorate and Single window Staff, Collectorate, Jaipur
    32
    June 29, 11
    Training on Online submission of application forms for the post of Informatics Assistant
    (Ajmer, Barmer, Chittorgarh, Dholpur, Jaipur,
      Jalore, Sawai Madhopur, Sikar, Udaipur, Ganganagar)
    15-20 approx in each district
    Nodal Officers, DEGS, VLEs and kiosk owners
    33
    June 30, 2011
    Training on Online submission of application forms for the post of Informatics Assistant
    (Nagaur, Jodhpur, Jhalawar, Bhilwara, Alwar, Tonk, Pali, Karauli, Jhunjhunu, Rajasamand, Hanumangarh & Bikaner )
    15-20 approx in each district
    Nodal Officers, DEGS, VLEs and kiosk owners
    34
    July 01, 2011
    Training on Online submission of application forms for the post of Informatics Assistant
    (Baran, Pratapgarh, Jaisalmer, Dausa, Sirohi, Bharatpur, Churu, and Banswara )
     
    15-20 approx in each district
    Nodal Officers, DEGS, VLEs and kiosk owners
    35
    July 02, 2011
    Training on Online submission of application forms for the post of Informatics Assistant
    (Kota and Dungarpur)
    15-20 approx in each district
    Nodal Officers, DEGS, VLEs and kiosk owners
    36
    July 15, 2011
    Review cum Training Programme (All Districts)
    60-65 approx
    Secretary, IT&C, Secretary, RPSC, Nodal Officers (DoIT&C), Nodal Officers (SUGAM),
    37
    July 21, 2011
    Training on Online submission of application forms for the post of Informatics Assistant
     and Digitally Signed Certificate Service
    10-15 approx
    Nodal Officers, DEGS, VLEs, kiosk owners
    38
    July 26-29, 2011
    Review cum Training Programme at Tehsil level  - Beawar – Pisangan, Masuda – Menai,
    Kishangarh – Nasirabad, Kekri – Serwaad (District – Ajmer)
    8-10 approx
    Tehsildars/Nayab Tehsildars/Block level officers/sub-divisional level officers from Line Departments
    39
    August 8, 2011
    Review of project with VLEs and eMitra kiosk owners of Jhalawar District
    8-10 approx
    Collector, Jhalawar, VLEs and eMitra kiosk owners of Jhalawar District, all officers of DeGS, Jhalawar
    40
    August 26, 2011
    Review cum Training Programme (All Districts)
    60-65 approx
    Secretary, IT&C, Secretary, RPSC, Nodal Officers (DoIT&C), Nodal Officers (SUGAM, R-SWAN, UID, Training)
    41
    September 16, 2011
    Review meeting with kiosk holders  (e-Mitra & CSC)
    35-40
    Nodal Officers, DEGS, Nodal Officers, AVVNL, Nodal Officers, PHED, BSNL, Nodal Officers, DoIT & RajCOMP, Representative of LSP of District, 2-3 Kiosk Holder of each LSP
    PCS staff of District & Division
    42
    November 15- December 1, 2011
    Workshop with District Administration and Line Departments on e-Governance initiatives (1 workshop / district in all districts)
    40-45 per district
    District administration and line departments
    43
    January 2012
    Workshop (VC) with Tehsildars (All districts)
    250 approx
    Secretary IT&C, OIC CSC/ e-Mitra District Administration, Tehsildars
    44
    Jan 2012
    Tehsil Level DSC training for tehsildars and VLEs
    250-300 approx
    VLEs and Tehsildars of Rajasthan
    45
    April 2012
    Review cum Training Programme (All Districts)
    150 approx
    Secretary, IT&C, Nodal Officers (DoIT&C), Nodal Officers (SUGAM), District Coordinators & Customer Support Engineer – UTIITSL, All Districts
    46
    May 2012
    Review Meeting
    115 approx
    Secretary, IT&C, Nodal Officers (DoIT&C), District Coordinators & Accountants – UTIITSL, All Districts
    47
    June 2012
    VC with District Collectors under the chairmanship of Chief Secretary, Rajasthan
    150-200 approx
    Chief Secretary, Rajasthan; Principal Secretary, ARD; Principal Secretary IT; Secretary, IT&C; District Collectors, All Districts; Director (T), RISL; SIO, NIC; Representative, JVVNL;  Representative, CMS; Representative, Vakrangee
    48
    July 2012
    VC with nodal officers, DeGS, SCAs & Block coordinators under the chairmanship of Secretary IT&C
    60-75 approx
    Secretary, IT&C, Nodal Officers (DoIT&C) posted in DeGS, Accountants UTIITSL, All Districts, All SCAs, Block Coordinators SCAs, All Districts
    49
    July 2012
    Meeting under the chairmanship of Chief Secretary, Rajasthan
    20 -25 approx
    Chief Secretary, Rajasthan, Principal Secretaries of  ARD, UDH & LSG, Revenue, IT&C, Transport Departments; Secretaries of LSG, IT&C, Rural Development Departments; CMD, DISCOM, District Collectors, Ajmer, Rajasamand, Jodhpur, Ganganagar, Nagaur, Representatives of PHED and DoIT&C
    50
    Aug 2012
    VC under the chairmanship of Secretary, IT&C
    45-50
    Secretary, IT&C, Nodal Officers (DoIT&C) posted in DeGS, District Coordinators and Accountants UTIITSL, All Districts
    51
    Sep 2012
    Workshop of SCAs
    80-90
    District Coordinators & Block Coordinators of both the SCAs
    52
    Sep 2012
    Review Meeting at the level of PS, IT
    50-55
    Principal Secretary, IT&C, Secretary IT&C, Nodal Officers (DoIT&C) posted in DeGS, Project Manager, UTIITSL
    53
    Oct 2012
    Review Meeting at the level of Secretary &Commissioner, IT&C
    85-90
    Secretary, IT&C, Nodal Officers (DoIT&C) posted in DeGS, District Coordinators and Accountants UTIITSL,All Districts
    54
    Nov 2012
    Review Meeting at the level of Secretary & Commissioner, IT&C
    90-100
    Secretary, IT&C, Nodal Officers (DoIT&C) posted in DeGS, District Coordinators and Accountants UTIITSL,All Districts
    55
    Dec 2012
    Review Meeting
    90-100
    Secretary, IT&C, Nodal Officers (DoIT&C) posted in DeGS, District Coordinators and Accountants UTIITSL,All Districts
    56
    Dec 2012
    Tow-day Master Training Workshop on Digitally signed copy of Land Records
    100-110
    Officers/Training from NIC;SDO,DIOs,ACP/Programmers,DoIT&C posted in Districts
    57
    Jan 2013
    Review Meeting
    90-100
    Secretary, IT&C, Nodal Officers(DoIT&C) posted in DeGS, District Coordinators and Accountants UTIITSL, All Districts
      58
    Feb 2013
    Review Meeting
    65-75
    Secretary, IT&C, Nodal Officers (DoIT&C) posted in DeGS, All Districts
    16th National Conference on e-Governance
    National level participation of various stakeholders
    Inauguration of CSC Van
    CSC Rural Outreach Program
    59
    March 11-22, 2013
    Training Through VSAT  Division Wise
    25-35 (District Level)
    Officers/Trainers from DoIT; ACP/Programmers/AP/IA, DoIT&C posted in Districts
    DC,Block Coordinator of LSP/SCA
    60
    April 18, 2013
    Review Meeting
    65-75 
    Secretary, IT&C, Additional Director, Nodal Officers (DoIT&C) posted in DeGS, All Districts
    61
    June  05, 2013
    Workshop on ‘Catalyzing Financial Inclusion through CSCs' organized by       CSC SPV, DoIT and RISL
    70-80
    Secretary, IT&C, All Bank Managers, SCAs and VLEs
    62
    June  14, 2013
    Review Meeting
    65-75
    Secretary, IT&C, Additional Director, Nodal Officers (DoIT&C) posted in DeGS, All Districts
    63
    June 29, 2013
    Training of 16 NOFN centre VLEs by BOI technical team for imitation of BC activity in Arain Block, Ajmer
    80-90
    BOI technical team, CSCSPV Team,VLEs
    64
    July 19, 2013
    Review Meeting
    65-75
    Secretary, IT&C, Additional Director, Nodal Officers (DoIT&C) posted in DeGS, All Districts
    65
    August 14, 2013
    Review Meeting
    65-75
    Secretary, IT&C, Additional Director, Nodal Officers (DoIT&C) posted in DeGS, All Districts
    66
    December 13, 2013
    Review Meeting
    35-40
    Technical Director, SA(JT. DIR.)-eMitra, Nodal Officers (DoIT&C) posted in DeGS, All Districts

  11. Details of Publicity done for CSC Project 
     Sno
     Dates
    Media
     Details
    1
    11 Jul 2010
    Rajasthan Patrika
    Quarter Page Advertisement
    2
    12 Jul 2010
    Dainik Bhaskar
    Quarter Page Advertisement
    Feb- Mar 2011
    ETV Rajasthan
    Airing of 40 second TV advertisement for 1 month
    Jan 2011
    Doordarshan
    Airing of 40 second TV advertisement for 15 days
    5
    12 May 2011 
    Rajasthan Patrika /Dainik Bhaskar
    Quarter Page Advertisement
    6
    13 October,2011
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika, Dainik Navjyoti
    Advertisement with rates of services provided through CSC and e-Mitra
    17 October,2011
    Dainik Navjyoti
    Advertisement with rates of services provided through CSC and e-Mitra
    8
    09/12/2011
    Rajasthan Patrika, Danik Bhaskar, Rastradoot
    Advertisement with free rate of Digital Bonafide services provided through CSC and e-Mitra
    December 2011-April 2012
    ETV
    Airing of 60 second TV advertisement in prime time for 10 days per month
    10 
    December 2011-April 2012
    DD- Rajasthan
    Airing of 60 second TV advertisement in prime time for 10 days per month
    11
    24/02/2012
    Newsletter-CSC E-Governance Services India 
    More than one lakh digitally signed certificates issued through CSC and E-mitra network
    12
     
    14/07/2012
    Dainik Bhaskar , Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    13
    12/10/2012
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    14
    10/11/2012
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    15
    December 2012 to January 2013 
    ETV
    Airing of 60 second TV advertisement in prime time for 15 days per month
    16
    December 2012 to January 2013 
    DD - Rajasthan 
    Airing of 60 second TV advertisement in prime time for 10 days in December and 5 days in January 2013
    17
    Janaury 04, 2013
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    18
    March 06, 2013
     
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    19
    March 22, 2013
     
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    20
    April 24, 2013
     
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    21
    June 04, 2013
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    22
    June  28, 2013
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network
    23
    September 27, 2013`
    Dainik Bhaskar, Rastradoot, Rajasthan Patrika,Dainik Navjyoti
    Advertisement for sensitization and awareness on services and their rates provided through CSC and e-Mitra network

  12. Details of Project Visits by Dignitaries  

      Sno

     Dates

     Dignitary

     Details

    1

    September 12, 2011

    Sh. Ashok Gehlot, Honorable Chief Minister, Government of Rajasthan

    CSC Visit in District Bhilwara

    2

    September 20, 2011

    Shri Abhishek Singh, Director, Department of  Information Technology, Govt. of India,

    CSC Vist at Gram Panchayat Boranada, Block - Luni, District –Jodhpur

    3

    July 16, 2012

    Smt. Rita Teotia, Addl. Secretary, DeIT, Govt. of India

    CSC visit in District Alwar

    4

    July 20, 2012

    Smt. Rita Teotia, Addl. Secretary, DeIT, Govt. of India

    Stocktaking of all National e-Governance Projects being implemented by the State Government

    5

    August 24-25, 2012

    Delegation of International Telecommunication Union (ITU), Geneva

    Impact assessment Study for Common Service Centre Scheme 

    6

    October 20,2012

    Hon’ble Prime Minister & Mrs. Sonia Gandhi

    Launch of AADHAAR enabled e-Services in Rajasthan

    7

    October 25,2012

    Mr. Roland Lomme, Governance Advisor & Mr. Michael Haney, Operations Advisor, World Bank, New Delhi

    To study CSC & e-Mitra projects under the e-Governance initiatives of the state of Rajasthan 

    8

    Nov 01,2012

    Sh Rajiv Bora, IAS , Principal Secretary, AR, DOP & DoIT, Assam Government

    CSC Visit Jaipur and Dudu


  13. Project Dashboard ( From 01-04-2014 to 31-04-2014)      
    Division Name
    Operational B2C
    Delivering G2C
    Total Tx
    Value of Tx (in Rs.)
    AJMER
    812
    762
    12707
    3256401.23
    BHARATPUR
    565
    551
    25769
    4126364.77
    BIKANER
    902
    870
    56119
    17254366.06
    JAIPUR
    1132
    1075
    60016
    12964379.58
    JODHPUR
    879
    836
    53177
    13627788.48
    KOTA
    547
    499
    10010
    3308544.70
    UDAIPUR
    988
    923
    21959
    9441792.30
    Total
    5825
    5516
    239757
    63979637.12

  14. District Wise Transactions ( From 01-04-2014 to 31-04-2014) 
SrNo
DISTRICT NAME
PRESENT ACTIVE KIOSK
OPERATIONAL KIOSK
NO OF TRANSACTIONS
TOTAL
1
 Ajmer
234
 152
55464 
15,720,165.07 
2
 Alwar
 327
 214
27771 
9,742,005.92 
3
 Banswara
 158
 80
10169 
6,738,341.60 
4
 Baran
 125
 78
4021 
1,169,168.39 
5
 Barmer
 271
 199
24584 
7,211,413.38 
6
 Bharatpur
 364
 261
28349 
11,833,236.07 
7
 Bhilwara
 218
 107
5500 
3,201,755.68 
8
 Bikaner
 213
 174
52190 
38,720,767.37 
9
 Bundi
 90
 54
4453 
747,373.50 
10
 Chittorgarh
 178
 86
15986 
12,442,188.80 
11
 Churu
 168
 139
20071 
8,469,451.98 
12
 Dausa
 150
 116
6626 
1,937,120.88 
13
 Dholpur
 156
 90
5743 
1,924,761.71 
14
 Dungarpur
 117
 51
8532 
2,709,624.70 
15
 Ganganagar
 428
 289
52237 
27,112,721.24 
16
 Hanumangarh
 268
 205
29938 
15,270,799.61 
17
 Jaipur
 601
 481
345923 
235,182,517.12 
18
 Jaisalmer
 76
 47
3506 
1,281,353.91 
19
 Jalore
 109
 92
27964 
20,765,933.12 
20
 Jhalawar
 127
 71
9027 
3,595,058.00 
21
 Jhunjhunu
 192
 152
40196 
12,786,011.53 
22
 Jodhpur
 287
 220
99397 
55,820,508.38 
23
 Karauli
 125
 101
7076 
2,005,067.30 
24
 Kota
 178
 128
14944 
12,653,292.37 
25
 Nagaur
 223
 133
14355 
2,765,218.70 
26
 Pali
 166
 149
37266 
22,182,637.29 
27
 Pratapgarh
 84
 41
4304 
1,229,351.00 
28
 Rajsamand
 124
 38
14067 
8,906,295.83 
29
 Sawai Madhopur
 117
 99
11828 
4,575,609.26 
30
 Sikar
 278
 181
20969 
9,551,281.76 
31
 Sirohi
 84
 45
3295 
1,847,670.00 
32
 Tonk
 146
 96
7851 
2,564,242.17 
33
 Udaipur
 299
 127
43460 
34,414,780.76 
Grand Total 
6681 
4497
1057062 
597,077,724.40 
 

 

Top

  1. Service Basket Enhancement
    To increase G2C portfolio various services of Rajasthan Forest Department (online booking for tourist places), Police Department (tenant verification, Servant verification and character certificate) and  other department and their services will be  started through e-mitra very soon.  Various B2C services(Collection of bills for Aircel Postpaid services and collection of premium for HDFC) are in pipeline 
  2. Publication of bimonthly newsletter
    In order to keep all stakeholders abreast of the latest happenings of the project and to have a platform to share experiences of VLEs, the team is working on publishing a bimonthly newsletter. The best performing districts and VLEs will also be recognized in this newsletter. The first volume of this newsletter will be released soon.
     

D. Fund Utilization

Top

The total project cost is Rs. 54.01 Crore out of which expenditure Jan 31, 2014  stood at Rs. 7.85 Crore.
Awards
  • Skoch Digital Inclusion award – Top 100 ICT projects – 2012 for “End-to-end Delivery of Digitally Signed Certificate Service” under CSC Project
  • e-India 2012 under the category of CSC Initiative for “End-to-end Delivery of Digitally Signed Certificate Service”

 

 

Page Last Updated : 21/05/2014